Velobet's Licensing Terms and Governing Law

Velobet Casino Online: Licence and Governing Law

Our Terms and Conditions refer to the operator only as "the Company," and state that the relevant licensing information is listed directly on our website rather than printed inside the Terms themselves. As an online casino and sportsbook that is also crypto-friendly, this framework applies across every product we run, not only casino games. What the Terms do confirm in detail is our governing law: we operate under the law of Curaçao, and any claim against us must be brought before a competent court in Curaçao rather than in a player's home jurisdiction. The current version of our Terms carries the date 07/03/2025, and English is set as the binding language for every clause, so a translated page never overrides the English wording in case of a dispute.

Who the framework applies to

A minimum age of 18 applies to every account we open, and this is checked again during verification rather than taken on trust at sign-up. Registration itself is closed to residents of Aruba, Bonaire, Curaçao, Lithuania, the Netherlands, Georgia, Saba, St Maarten, the USA and its dependencies, and any country named on the FATF blacklist. Accounts linked to Russia or Belarus are closed on detection with the balance retained rather than returned, while Georgian accounts specifically are closed with deposits refunded minus a 20% fee. Anyone unsure how a clause applies to their account access can reach our support desk at any hour to ask before depositing.

What This Licensing Framework Covers for Players

Identity and age verification sit at the centre of what our terms cover beyond the governing-law clause itself. At registration we take a player's name, email and date of birth, and before full account use is unlocked we require a copy of a passport or ID card plus a proof of residence no older than three months. Crypto depositors can start playing right after signing up, but still need to complete this same verification before anything other than a crypto method can be used for deposits or withdrawals. Where a submitted document is not written in Latin or Cyrillic script, we move to video verification instead, and the check is normally completed within 48 hours of submission. Records from this process are kept on file for ten years, and any account flagged as belonging to a politically exposed person may be closed, with a 20% administrative fee deducted from a deposit that is returned.

On the game side, our terms describe the RNG behind each title as certified by an accredited testing lab, alongside a provably fair commitment scheme that lets a result be checked after it is drawn. Together, identity verification and game certification are the two concrete protections our terms set out in writing; they do not amount to a published licence number or a named regulator, and players who want the fuller picture of how we operate can read our full overview of the casino or contact support directly before depositing.

Player Protection Tools Available Under Our Terms

Beyond the identity and age checks described above, our terms set out several tools a player can use to control their own account, plus independent contacts for anyone who needs outside help.

• Account limits: deposit and play limits can be set at any time through our support team.
• Time-out: a temporary break from the account requested via support, which reopens automatically once the chosen period ends.
• Self-exclusion: from 6 months up to 5 years by email request, with 6 months applied by default if no period is stated.
• 24/7 support: live chat and email reachable at any hour through the Contact button on every page of the site.
• External help: Gamblers Anonymous, GamCare and Gambling Therapy are named in our terms for players who want independent support.
• Parental controls: Net Nanny, CyberPatrol and CYBERsitter are named as tools for restricting underage access to the site.

Each of these tools sits alongside the age and identity checks covered earlier, forming the practical side of how our terms are applied from one account to the next, and every one of them can be requested through the same 24/7 support channel used for account questions.